The information provided in The Kinder Way Podcast is for educational purposes only, and is not intended as a substitute for professional advice from a licensed advisor. The content of each episode is the opinion of the host and interviewees, and does not represent the views of Serenia Life Financial or any of its other subsidiaries or affiliates. Please always consult a licensed insurance advisor for guidance. Serenia Life Financial does not endorse any third-party views referenced in this content.
Episode 4 finds our host and âlife insurance convertâ pondering whether life insurance is, in fact, a necessary good. While considering the insurance industryâs reputation in general, she doesnât shy away from telling some surprising truths about travel insurance (an industry she formerly worked in).
Digging a bit deeper, she discusses why consumers donât have to worry about being taken advantage of when it comes to the life insurance industry in Canada. Plus, she may even answer the question, âIs life insurance necessary for everyone?â Tune in to find out in our latest episode⊠and donât forget to stick around for the sprinkle of kindness at the end!
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Episode Transcript
Well, now that Iâm a life insurance CONVERT, I wouldnât use those terms exactly. I might say a ânecessary good,â instead. In fact, if you tuned in to our last episode, âLife â Insurance â After Divorce,â you would have heard me use those exact words.
Because, the reality is â once you understand the very important role life insurance plays in the life of your loved ones â youâll see itâs actually one of the good guys.
Now, donât get me wrong, I can see why it gets such a bad rap. I mean, all you need to do is watch that made-for-TV movie from back in the 90s, called âWife, Mother, Murderer,â to see why. The idea of bad people benefitting from the death of a loved one can leave a bad taste in your mouth.
And then thereâs the insurance industry in general. Weâve all heard the horror stories â like the ones where a Canadian traveller goes into debt paying for emergency healthcare costs while abroad EVEN THOUGH they had purchased travel insurance before their trip.
The thing is, travel insurance, for example, isnât as straightforward as life insurance. (Side note: I used to work in the industry, so I know that there are many ways â ways that may feel tricky or misleading â that could result in a claim getting denied.
Like, if you forget to mention a health issue, a new treatment, or even a recent visit to the doctor, you could be denied your payout due to something completely unrelated, like letâs just say you broke your leg while water-skiing but forgot to mention that you recently went to the doctor for high cholesterol.
It can be tricky because life gets busy and humans are forgetful â and itâs not always easy to remember every single healthcare concern, doctorâs appointment, or new medication â especially when they are minor or feel unimportant to you.
The good thing about life insurance, though, is that you undergo health screenings up front â Iâm talking a health questionnaire on the phone, and sometimes even an exam in person. Unfortunately, people going through this part of the process tend to view it in a negative light â whether because theyâre being asked to share personal details about their health or lifestyle, because itâs time-consuming, or just a frustrating process overall.
But I highly recommend you flip the script in your head and tell yourself this: These upfront âhoops,â for lack of a better word, that the life insurance industry in Canada is making you jump through will get you as close to you can to a guarantee that your loved ones will get a future payout.
I remember being really surprised when I first saw the stats here at Serenia Life: Over 99.9% of claims are paid out⊠really?!, I thought. âThat canât be right!â
But it is right. And now I get why. This is a highly regulated industry where Canadian consumers can feel confident that they arenât going to be taken advantage of.
Essentially, what theyâre doing is making sure from the GET GO that your Ts are crossed and your Is are dotted, so that you can rest easy knowing that after paying into your policy â for months, years, or even decades â that your loved ones WILL get what is owed to them.
The way I see it, with life insurance, you do the work up front and get paid. With travel insurance, itâs quick and easy to buy, but if you get one thing wrong on your application, your claim could be deniedâŠ. when you need it most! And that is far worse than the hassle of a couple of medical exams. Remember, ânecessary goodâ â not âevil.â
With that in mind, can I just mention that I find it a bit odd that car and homeowners are forced to buy vehicle, home, and mortgage insurance, but that life insurance is completely optional?
I mean, that makes it sound like our purchases are more important than our people. And yes, I understand that they are expensive investments, but if we were to put a value on the people we love⊠we would probably all agree that they are worth more to us than our possessions. And if so, shouldnât we want to have a financial safety net in place for them if we were to die?
Sorry, Iâm getting all philosophical on you â or maybe Iâm coming across as biased â but to me, it seems like of ALL the things in life weâd want to protect in the event of the unexpected, it should be the people we love most in the world⊠no?
When I think about how I used to view life insurance, it becomes obvious to me that thereâs truly a lack of understanding about what this product is and what it does. And I donât blame you â or past me â itâs not like itâs a product you can hold in your hand and examine. If you donât get it, it can feel like an UNneccesary evil.
Iâm the perfect example.
When I was younger, I used to tell my parents not to waste money on my future funeral â that Iâd be dead so I wouldnât know if they had organized an elaborate ceremony or bought a way too expensive casket â that Iâd rather they just have a casual good-bye party with all of my friends and loved ones eating and drinking and crying and reminiscing the night away. They would laugh and inevitably change the subject (because: who likes to think about death? â a topic for a future episode, I might add!)
But what I wasnât understanding was this: Life insurance isnât just to pay for a funeral (which, even when youâre being thrifty, are typically upwards of $10,000 Canadian these days), itâs there to cover other things too: like unpaid student or car loans, credit card debt, mortgage payments, or even the cost of raising children on your own. It can also help cover final taxes (which I didnât even know was a thing until a few years ago), capital gains taxes (another thing I didnât know about â but in a nutshell â if youâre leaving your kids a second property, like a cottage, they could own tens of thousands of dollars in tax if its value has gone up significantly â and who are we kidding? It more than likely has), or other costly things many of us donât even realize exist until someone close to us dies⊠and their debt is transferred onto us.
So to come back to my original question â âis life insurance a necessary evil?â â I think, if you look at its origins, it really came from a place of ⊠well, good. What I learned ââ was that there were some societies who would collect money from community members to provide financial relief to a widow whose spouse had died, leaving her to raise the kids on her own. This was before women worked, presumably â but what a great way to take care of those in need!
BUT, I can also see how this system would put a lot of strain on those who may not have the means, but feel obligated to chip in â which is why the modern-day version makes more sense, especially considering many of us barely know our neighbours anymore. Plus, it means we arenât depending on the charity of others, like we often see with crowdfunding platforms these days, but are instead putting our own money aside for if and when it is needed.
And I donât mean to be a Debbie Downer, but⊠we all are going to die one day. So we need to plan for it â whether that be working on our will, selecting a Power of Attorney, or simply having our finances in order!
So is life insurance a necessary good? I say yes! Tell me what you think (or if Iâve helped you think differently about it) in the comments!
And now itâs that time when I sprinkle a little bit of kindness into the episode! If this is your first time tuning in, this is the part when I share an act of kindness I observed recently. So here it is:
Back in the spring, my son and I found a baby bunny in our backyard. It was sitting there in the grass, completely motionless â it looked terrified! â and I was worried that one of my cats had gotten to it. I gently picked it up to see if it was hurt, and I was surprised to see it fit into the palm of my hand⊠thatâs how small it was!! It had a small cut on its paw, but no major injuries, so I walked around the yard looking for other baby bunnies or its mother (while it slept wrapped in a towel in my hands), but couldnât find anything. Meanwhile, my son had told his friends down the street to come and see our adorable discovery. They showed up with another friend, and soon there were about 10 (or more kids) surrounding me as I sat on the front stoop of my house with a sleeping baby bunny on my lap. It was honestly so heartwarming to be surrounded by kids of all ages â I think they ranged from age 4 to 13 â who were genuinely worried about this little animalâs well-being. I donât think they realized it, but the fact that they all cared so much felt like an act of kindness to me. Maybe because this shared moment with the neighbourhood kids made me feel hopeful about this next generation we are raising. Anyway, I (and three kids who wanted to join me) ended up driving the bunny to a rescue about an hour away, where they told us it was a good thing we had brought it in as bunnies are known for literally dying of fear⊠their hearts can just stop⊠and the fact that it was frozen when we first found it was a sign it was terrified. We were very relieved to hear we had done the right thing and that the rescue would nurse it back to health and then release it in the wild. My son still talks about it!
Phew, that was a long one!
Do you have an act of kindness to share? Drop it in the comments â weâd love to hear about it!
Have a question or an idea for a future episode? Email me at podcast@serenialife.ca anytime!

Meet our Host
Kathleen OâHagan is the Digital Content Strategist & Writer at Serenia Life. She is married with one kid and two cats, and enjoys travel, discovering new restaurants, and idealizing life in the 80s and 90s. (Yes, she bought life insurance for her son â itâs an investment in his future! And yes, her pets are in her will.) See what else she has to say as host of the newly launched The Kinder Way Podcast.




